Privacy Policy

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Global Clinix Privacy Policy

Last Updated: November 2025

Global Clinix (“we,” “us,” or “our”) respects the privacy and confidentiality of our research participants, patients, clients, and website users (“you”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.globalclinix.com, any related subpages, mobile versions, or communicate with us via phone, email, or SMS text messaging (collectively, the “Site” or “Services”).

By using our Site or Services, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We collect the following categories of information:

a. Information you provide directly

This may include:

• Name, email address, phone number, address
• Demographic information (age, gender, ethnicity when relevant)
• Health information provided during clinical research participation
• Information submitted through forms, SMS consent checkboxes, or appointment requests

b. Information Collected Automatically
 

Through cookies, analytics tools, and similar technologies:

• IP address 
• Browser/device information
• Usage data (pages visited, interactions, timestamps)
   

c. Health Information (PHI)

For research or clinical purposes, we may collect and maintain:

• Medical history 
• Diagnostic information 
• Clinical records
• Research-related responses
   

We comply fully with HIPAA and maintain the confidentiality, integrity, and security of all protected health information (PHI).

2. How We Use Your Information

We use your information to:

• Conduct and support clinical research
• Verify research eligibility
• Communicate regarding appointments, scheduling, reminders, or study updates
• Respond to inquiries and provide support
• Improve our website, services, and research processes 
• Maintain compliance with regulatory and legal requirement 
• Send SMS messages ONLY with your prior express consent
   

3. How We Share Your Information

We may share your information:

• With service providers who assist with operations (e.g., scheduling systems, secure communications, IT support)
• With research sponsors as required by the study protocol
• With regulatory agencies when legally required
• With third-party vendors strictly for operational purposes (never for marketing)
   

We do NOT sell or share personal information for advertising purposes.
We do NOT share SMS consent with any third parties or affiliates.
SMS consent is used solely for the purposes identified at the time of opt-in.

4. SMS Text Messaging and Communication

When you provide your phone number and opt in, you may receive text messages related to:

• Appointment reminders
• Study instructions or updates
• Research participation communications
• Administrative notifications
   

Your SMS consent is never shared with third parties.
Message frequency may vary.
Message and data rates may apply.
To opt out, text STOP.
For help, text HELP or visit www.globalclinix.com.

5. Rights of Research Participants

• Informed Consent: You will receive full disclosure before participating in research.
• Access to Information: You may request access to your PHI or personal data.
• Revocation: You may withdraw your participation or revoke consent at any time as allowed by law and study requirements.
   

6. Cookies & Tracking Technologies

We use cookies and analytics tools to enhance site functionality, understand user behavior, and improve your experience. You may adjust cookie preferences in your browser settings.

7. Security Measures

We apply administrative, physical, and technical safeguards to protect your information. While we strive for full security, no electronic transmission is 100% secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and significant revisions will be communicated when applicable.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us through the contact form on our website.